Consumers and Carers

Consumer and carer participation in all levels of decision-making is fundamental for the improvement of mental health services and crucial to improving the lives of people with a mental illness.

The continued participation and engagement of consumers and carers in the development, implementation, delivery and evaluation of services is essential for mental health reform.


  • Newsletters / Bulletins

    Mental health reform starts today! Read all about the Government’s response to the NMHC Review and the initial views of the sector on the package.

  • Newsletters / Bulletins

    In this edition of Mental Health Australia’s NDIS Mental Health Network update, please find information about a NDIS webinar on provider readiness occurring on Tuesday 24 November 2015; follow-up information regarding questions asked at the mental health webinar hosted by the National Disability Insurance Agency (NDIA) on 7 October 2015; an important initiative by Carers Australia to support carers to engage with the NDIS; opportunities for input to an evaluation of the NDIS by Flinders University; a Council of Australian Governments (COAG) Disability Reform Council communique; a report and public hearing from the Parliamentary Joint Standing Committee on NDIS; a Mental Health Commission of NSW publication outlining key issues for mental health in the Hunter Trial site, based on a collaborative project with the Mental Health Coordinating Council (NSW); and two reports recently released by the NDIA.

  • Report

    Mental Health Australia engaged Rooftop Social to examine a range of ways in which commissioning and contracting arrangements might be improved to achieve a more effective and efficient Australian mental health system. The study involved a review of published and unpublished literature in Australia and elsewhere, guided by consultation with relevant practitioners and specialists.

  • Newsletters / Bulletins

    The announcement of the Government’s response to the NMHC Review is imminent and we will be working hard to keep you informed of all developments as they happen. Also read about the Parliamentary Friends of Youth Mental Health and the National Alcohol Strategy.

  • Newsletters / Bulletins

    Latest news from the MHiMA Project, outcomes of a Hunter PIR Forum and a meeting with Senator Gallagher are all discussed in this week’s update.

  • Newsletters / Bulletins

    It’s been a huge month across the whole sector, and Mental Health Australia has had some big events this week with our AGM, Grace Groom Memorial Oration and Members Policy Forum - including a visit from Minister for Health Sussan Ley.

  • Submission

    In 2015, the Australian Government engaged Ernst and Young to conduct an independent review of the National Disability Insurance Scheme legislation. Mental Health Australia provided a submission to the review on 15 October 2015. The submission covers access criteria, nominee provisions and governance arrangements.

  • Newsletters / Bulletins

    In this edition of Mental Health Australia’s NDIS Mental Health Network update read about a co-design consultation regarding the Information, Linkages and Capacity Building (ILC) Commissioning Framework, an upcoming audit of the NDIS, new NDIS resources for carers, NDIS costing and pricing training for services providers and valuable publications released by the Mental Health Coordinating Council of New South Wales.

  • Fact Sheets

    Mental Health Australia and Carers Australia have developed a Guide for Mental Health Carers on the National Disability Insurance Scheme (NDIS) and a Mental Health Carer Checklist to prepare for NDIS assessment and planning meetings.

  • Newsletters / Bulletins

    Happy Mental Health Week! Read all about what’s been going on around the country to mark this important week.