Submission to the Senate Inquiry into Centrelink’s compliance program

Mental Health Australia’s submission to the Senate Community Affairs References Committee Inquiry into Centrelink’s compliance program reinforces the significant impact of the compliance program for the many Centrelink customers who are living with mental illness. The efficiencies of greater reliance on automated data matching processes should not come at the expense of vulnerable people our social security system exists to support. Mental Health Australia called for greater safeguards for Centrelink customers, and again urged the Department of Human Services to engage in genuine consultation with mental health consumers and carers in the design and delivery of its compliance processes, to avoid causing further harm and undue distress.

Read the submission here. 

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